Shipping policy
At Palo Water, we are dedicated to delivering your orders in a timely and efficient manner. Please review our Shipping Policy for important information regarding shipping times, methods, and procedures.
1. Processing Time: Orders are typically processed within 1-2 business days from the time of purchase. Orders placed on weekends or holidays will be processed on the following business day.
2. Shipping Methods: We offer a range of shipping options to meet your needs. You can choose from standard shipping, expedited shipping, and more. The available shipping options will be presented at checkout.
3. Estimated Delivery Times: Delivery times vary based on your location and the selected shipping method.Â
4. Tracking Information: Once your order has been processed and shipped, you will receive an email confirmation containing tracking information. This will allow you to track the status of your shipment and receive real-time updates on its progress.
5. Shipping Charges: Shipping charges are calculated based on your location, the shipping method selected, and the total weight of your order. Shipping fees will be displayed during the checkout process.
6. Same or Next Day Shipping: We take pride in our quick shipping turnaround. Most orders are shipped out either the same day or the next business day from the time of purchase. This ensures that you receive your Palo Water products promptly.
7. Address Accuracy: Please ensure that you provide accurate and complete shipping information to avoid delays or misdelivery of your order. We are not responsible for any issues arising from inaccurate address details.
8. International Shipping: We currently offer shipping within [list of countries]. International shipping times may vary based on customs procedures and local delivery services.
9. Shipping Notifications: We will keep you informed about the status of your order through email notifications. You will receive confirmation when your order is processed, along with tracking details once your order is shipped.
Should you have any questions or concerns about our Shipping Policy, please feel free to contact us at contact@palowater.com. Thank you for choosing Palo Water for your aromatherapy needs.